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Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Best insurance provider I have ever had.Michael S., Pittsburgh, PA“Not only did Brown Insurance have the best rates for the best coverage, their customer service cannot be beat. They are with you before the deal, work with you to structure a deal, and even support you after the deal is done. Best insurance provider I have ever had.”
Five stars!Kiva A., Pittsburgh, PA
Five stars!Chuck C., Pennsylvania
Five stars!Michelle F., Pittsburgh, PA
Outstanding man and all around great and honest person! Would highly recommend!Diane M., Pittsburgh, PA
Five stars!Fonda S., Pennsylvania
Five stars!Carol S., Pennsylvania
So far, I've been really happy with Brown Agency!Brian S., Pittsburgh, PA“So far, I’ve been really happy with Brown Agency! This is actually my first insurance agency that I’ve gone through, as I’ve normally gone through direct services like Amica or Geico for home, auto, or renters.
Chaka was extremely responsive over e-mail at answering all of my questions in a timely manner. I also spoke with Kevin a bit, who was also very helpful. Their quote with Erie insurance was competitive, and I liked the coverage and policy more than the competition. To date, I have not had to file a claim, so I can’t speak to that process. I hope to keep it that way!”
- JJJudy J., Pittsburgh, PA
“I had such a wonderful experience with the Brown Insurance Agency finding the right coverage and policies for me. Chaka Poole took the time to explain each detail I requested and guided me well in my decisions. Personal service at its best!! I feel well protected and I saved a bundle compared to previous policies I had.”
- , Right FreQuency Phenomenal ViBration
- RKRebecca K., Pittsburgh, PA
- ZWZheng W., Pittsburgh, PA
- BTBryan T., Pittsburgh, PA
“I came to Chaka when I first moved back to PA in 2015 in need of car insurance. I attempted to go through a competitor and they told me, in a real snooty tone, “Good luck even thinking you’re going to get better rates than ours!” I told Chaka about it and she came in over $100 less. I made sure to call them back and let them know that I got a better rate. I then left due to my fiancé having an insurance plan of her own. When we made our decision to buy a house and get new car insurance, I told my fiancé I wanted to go back to Chaka and I’m so glad I did. In buying a new house and getting a vehicle, Chaka made it just a little bit easier. She will be the only one handling my car and homeowner’s insurance. Period.”