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Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- CFChristopher F., Pittsburgh, PA
“Chaka is great to work with! She has always responded quickly to my questions and concerns. When I’ve had life changes (new car, new boat, new house, etc) she’s been great about getting all she needs to know about the situation and presenting me with insurance options that best meets my needs, and with great rates! I highly recommend this agency!”
- PPPosy P., Pittsburgh, PA
“Excellent customer service. They made it easy, simple, and fast. Such professional correspondence by phone and by e-mail. We are not ones to write reviews, but when we feel so taken care of knowing that Chaka and the entire Brown Insurance Agency team will be looking out for our interests and endeavors, we had to write one. Thank you, Chaka! Thank you Brown Insurance Agency! You’re top-notch!”
- NSNakia S., Pittsburgh, PA
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- IW
- JWJerome W., Pittsburgh, PA
- JJJudy J., Pittsburgh, PA
“I had such a wonderful experience with the Brown Insurance Agency finding the right coverage and policies for me. Chaka Poole took the time to explain each detail I requested and guided me well in my decisions. Personal service at its best!! I feel well protected and I saved a bundle compared to previous policies I had.”
- , Right FreQuency Phenomenal ViBration
- RKRebecca K., Pittsburgh, PA
- ZWZheng W., Pittsburgh, PA
- BTBryan T., Pittsburgh, PA
“I came to Chaka when I first moved back to PA in 2015 in need of car insurance. I attempted to go through a competitor and they told me, in a real snooty tone, “Good luck even thinking you’re going to get better rates than ours!” I told Chaka about it and she came in over $100 less. I made sure to call them back and let them know that I got a better rate. I then left due to my fiancé having an insurance plan of her own. When we made our decision to buy a house and get new car insurance, I told my fiancé I wanted to go back to Chaka and I’m so glad I did. In buying a new house and getting a vehicle, Chaka made it just a little bit easier. She will be the only one handling my car and homeowner’s insurance. Period.”
- DB
- KS
- MRMelissa R., Pittsburgh, PA
“I was looking to switch insurance companies and a friend suggested Erie. I reached out to them and Chaka responded within an hour or so. I had my quotes and was signed up in a matter of a couple of hours. Very professionally handled, it was pain-free and the rates are fantastic. I am completely satisfied!”
- MK