Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
“I had such a wonderful experience with the Brown Insurance Agency finding the right coverage and policies for me. Chaka Poole took the time to explain each detail I requested and guided me well in my decisions. Personal service at its best!! I feel well protected and I saved a bundle compared to previous policies I had.”
“I came to Chaka when I first moved back to PA in 2015 in need of car insurance. I attempted to go through a competitor and they told me, in a real snooty tone, “Good luck even thinking you’re going to get better rates than ours!” I told Chaka about it and she came in over $100 less. I made sure to call them back and let them know that I got a better rate. I then left due to my fiancé having an insurance plan of her own. When we made our decision to buy a house and get new car insurance, I told my fiancé I wanted to go back to Chaka and I’m so glad I did. In buying a new house and getting a vehicle, Chaka made it just a little bit easier. She will be the only one handling my car and homeowner’s insurance. Period.”
“I was looking to switch insurance companies and a friend suggested Erie. I reached out to them and Chaka responded within an hour or so. I had my quotes and was signed up in a matter of a couple of hours. Very professionally handled, it was pain-free and the rates are fantastic. I am completely satisfied!”
“When I moved back to the Pittsburgh area, I did not think twice about contacting Mrs. Poole for homeowners insurance. However, I had no intentions of switching my car insurance. She provided such a good package for both, that I decided to make the change. It has been 4 years, and I have been pleased ever since. During that time Mrs. Poole has always responded to my requests in a timely fashion (day or night). If you are in need of insurance, I highly recommend reaching out to the Brown Insurance Agency for a quote!”